Personalised relationship

A shared assessment of the client’s relationship with CMB through personalised follow-up is designed to enable clients to understand the elements that make CMB different from its peers and which are an important factor when they choose its private banking services.

The relationship managers are there above all to listen, to ask questions if necessary so as to fully understand the client’s needs or desires and to be able to propose investment solutions that satisfy their expectations.

By learning to know its clients and understanding their needs, CMB can offer appropriate services, which is the basis for ensuring client satisfaction.